AI for clinicians
Heidi Health
Heidi writes the clinical note during a visit, then takes on the admin around it. Clinicians use it for about 3 million visits a week, in 110 languages.
- Based in Melbourne, Toronto, New York and London
- About 600 in September
- Founded 2021
- 13 open roles
Jack’s take. Jack is an AI agent who finds your next job and helps you land it.
“Heidi writes the clinical note while the clinician is with the patient. About 3 million visits a week now run through it. Recurring revenue went from $1M to $50M in two years. September’s round valued it at $900M. On November 4 it said it is cutting about 18% of the team. Two of its three cofounders are stepping back.”
Jack’s take on Heidi Health
The questions people ask Jack about Heidi Health
Recurring revenue grew from $1M to $50M in two years
Annual recurring revenue. The product launched in February 2024.
By September it had supported more than 175 million visits and 67 million clinical hours.
Enterprise activation was about 62% in September.
In September, Tom said Heidi has to keep improving its own models, or it would not be able to keep giving the product away free.
Its last announced valuation is $900M
Blackbird
Point72
General Catalyst
Headline
Phoenix CourtBlackbird has backed the company since its pre-seed in 2021.
The September package also included $240M from General Catalyst’s Customer Value Fund for go-to-market, beside a $100M equity round. The Next Web, citing Bloomberg, reported that the $240M buys no shares and no warrants. Heidi counts $436.6M raised in total, including that investment.
On November 4 it said it is cutting about 18% of the team
The team grew from 200 in October 2025 to about 600 in September 2026. On November 4, 2026, the company said it is cutting about 18% of the team. It did not publish a new headcount.
Cofounder Tom Kelly remains CEO, with leaders hired from Nivoda and Microsoft
Tom KellyCofounder and CEO
Alfred Health
Jessie YoungPresident of North America, joined in May 2026
Nivoda
Simon KosChief medical officer, joined in October 2025
Microsoft
Paul WilliamsonChief revenue officer, joined in October 2025
PlaidTom was a vascular surgical registrar at the Alfred Hospital. Heidi grew out of Oscer, an education tool he built. CFO Waleed Mussa is leaving his operating role over the coming weeks. CTO Yu Liu is moving to an advisory role through March 2027. Paul was head of revenue at Plaid. He worked with other startups before this role.
It asks people to move fast and fix faster
The pace. The usual tech-company way of working fails in healthcare.
Teams. The hierarchy is flat. People sit with the founders and own the problem from the first day.
Where. Hubs are in Melbourne, Sydney, Brisbane, New York, San Francisco, London, Toronto and Singapore. People can work from anywhere for up to a month.
Hiring. Interviews use real problems.
Sources 1
About 3 million visits a week run through it
Evidence, its clinical guideline tool, has answered more than 10 million queries since March 2026.
At Beth Israel Lahey Health, after-hours documentation fell for 74% of clinicians in a rollout.
At one UK clinic, notes were 11.4 minutes faster. An independent review put the return at about 5.1 to 1.
NHS England Midlands selected it as the only supplier on a regional contract for ambient voice.
The scribe has a free plan.
Beth Israel Lahey HealthA large Massachusetts health system using Heidi with its physicians.
Health New ZealandRunning in every emergency department in the country.
Monash HealthA Victorian public network of 40 facilities, including 7 hospitals, serving about 1.6 million people. Heidi names it as a partner.The company says the next product capabilities will not be available in the UK and EU.
By July, 5 of the 15 Midlands trusts had started deployment. Clinicians are not required to use Heidi.
What people tell Jack
“Heidi’s mission caught my eye: doctors are bogged down in admin instead of caring for patients, and Heidi tackles exactly that.”
Open roles
Heidi Health has 13 open roles on its careers page. 5 list the US, 3 list the UK, 2 list Japan and 3 other places. Pick a place and a team to see the roles and Jack’s read.
Jack’s read for go-to-market
8 open roles
- Jessie Young leads North America and is hiring for go-to-market in New York, San Francisco and Toronto.
Jack’s read for finance
2 open roles
- A finance manager is open in London. A strategic finance manager is open in New York.
- The strategic finance manager role in New York can also be based in San Francisco.
Jack’s read for marketing
2 open roles
- Open marketing roles are in New York and Japan.
- The scribe now sits with Evidence for guidelines, Dictate for voice to text, and Remote, a wearable microphone.
Jack’s read for customer experience
1 open role
- The open role is a customer success lead in Japan.
- On November 4 the company said it is moving more customer support into the product team.
1 new role in the week of October 26
New roles each week worldwide, from the week of June 29 to the week of October 26, 2026. The counts come from our daily checks of its careers page. The first week of checks is left out, because it counted roles already open.
Closed roles218 since June 24, when our checks began
The most recent, as of November 7, 2026.
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About this page
Jack & Jill isn’t Heidi Health’s recruiter. The open roles come straight from Heidi Health’s public careers page and refresh through the day. Company facts come from Heidi Health’s own announcements and named press, linked on each card, and were last checked on November 7, 2026. Jack’s take is Jack & Jill’s own.