General Manager, Consumer at Healthera
- Location
- London, United Kingdom
- Compensation
- £100k-£130k + Equity
Join Healthera.co.uk, a high-growth digital health marketplace with over 750,000 users, as their General Manager, Consumer. Reporting directly to the CEO, you will have the autonomy to scale a 30-45 person team and shape the future of digital pharmacy services.
If you have a track record of scaling D2C businesses or digital health platforms and thrive in fast-paced, hands-on environments, this is a unique opportunity to secure meaningful equity and drive massive impact.
What's the next step?
Jack finds you jobs at companies like Healthera. Talk to Jack to get considered for roles that fit what you're great at.
Role overview
As General Manager, Consumer, you will take end-to-end ownership of Healthera.co.uk’s consumer business, reporting directly to the CEO. You will drive growth strategy across organic and paid channels, optimize retention loops, and shape the product roadmap. This high-impact role balances commercial P&L accountability with hands-on operational leadership to scale a significant digital healthcare platform.
About Healthera
Healthcare
Healthera Ltd is a health technology company based in Cambridge, UK, offering a convenient online platform that connects patients to more than 1,700 NHS-approved pharmacies nationwide. Through its app and website, Healthera enables users to order NHS repeat prescriptions, book pharmacy services, receive private lifestyle treatments, and consult pharmacists online. Its mission is to simplify pharmacy access, improve medicine adherence, and enhance the broader patient journey by leveraging secure, user-friendly digital technology. Healthera works with independent and chain pharmacies, supporting over 750,000 registered patients monthly, and has processed over 10 million prescriptions to date. The company partners with leading healthcare organizations and delivery providers to enable rapid medicine delivery, expanded service options, and increased transparency in medication management.
What you will do
- Design and execute the consumer growth strategy across organic, paid, and CRM channels to maximize acquisition and lifetime value.
- Collaborate with Product and Engineering teams to prioritize features that materially improve conversion rates, customer retention, and service experience.
- Oversee B2C operations, including fulfillment and customer service, while continuously identifying and fixing friction points in the end-to-end customer journey.
Who this is a fit for
- Proven track record of scaling a digital consumer business, ideally within digital health, telehealth, online pharmacy, or high-growth D2C marketplaces.
- Exceptional data fluency with the ability to diagnose growth or retention issues independently and translate findings into immediate commercial actions.
- Operational agility to move between high-level strategy and hands-on execution in a fast-paced, sub-50-person startup environment.
Why this role is remarkable
- Own the entire consumer P&L with direct reporting to the CEO and the autonomy to shape the company’s primary growth engine.
- Join a proven post-Series A business with 750,000+ users and significant capital from top-tier investors like Committed Capital.
- High-upside opportunity offering a significant equity stake and the chance to lead a scaling 40-person team in the booming digital health sector.
How Jack & Jill work together
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Healthera wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.