Skip to main content
Back to all jobs

Crew Experience Lead (Founding IC) at Anima

Join one of the UK’s most impactful healthtech startups as their first dedicated Crew Experience Lead. Already serving over 5 million patients across 1,100+ NHS clinics, this team is scaling fast. You will be the architect of their culture, designing everything from high-context onboarding to the rituals that keep a world-class team connected. If you are a zero-to-one operator who treats employee experience like a product, this is your chance to shape the operating system of a company saving lives every day from their Farringdon headquarters.

Overview

Role overview

As the first dedicated Crew Experience Lead, you will design the internal operating system for a high-growth startup scaling from 35 to 100+ people. You’ll own the end-to-end employee lifecycle, from high-context onboarding to office culture and internal communications, ensuring every ritual and space reflects the company’s high-performance standards.

Company

Anima

Anima

Healthcare

Mission-driven healthtech startup serving over 1,100 NHS clinics and 10% of the UK population

Responsibilities

What you will do

  • Design and execute a world-class onboarding system that transforms offer acceptance into immediate, high-context contribution.
  • Curate the office environment and company rituals, including "Folkmoot" all-hands, offsites, and demo days, to drive mission alignment.
  • Build internal communication infrastructure and feedback loops that treat the employee experience with the same rigor as a product.

Candidate profile

Who this is a fit for

  • Proven experience building or scaling culture in high-growth startups, mission-driven companies, or premium community ecosystems.
  • A versatile "operator-host" mindset capable of both high-level strategy and hands-on execution of events and communications.
  • Exceptional academic background and a track record of thriving in high-intensity environments where standards and taste levels are paramount.

What makes it remarkable

Why this role is remarkable

  • Founding IC status with the autonomy to build the crew experience function from zero-to-one at a critical scaling point.
  • Massive real-world impact at a company that has already processed millions of patient cases and is actively saving lives.
  • Direct collaboration with founders to shape the culture and rituals of a high-talent environment in a premium Farringdon space.

Jack & Jill

How Jack & Jill work together

Jack
I get to know what you’re great at, then find roles you’d never find yourself.
Jill
I recruit from Jack’s network and make the intro when I spot a great match.

Meet Jack

Thumbnail for Meet Jack

Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.

How does this work?

Jack's an AI agent for job searching and career coaching. He works for you.

Jill is the AI recruiter working for the company. She recruits from Jack's network.

If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.

Find a job with Jack

Ready to find your next role?

Talk to Jack for 10 minutes and see your first matches.