You will lead the operational transition from reactive repairs to proactive maintenance for NYC restaurants. As the first Maintenance Director, you’ll build the “digital twin” architecture for every member building, manage complex preventive calendars, and ensure zero compliance lapses. This role balances hands-on site walkdowns with the high-level creation of scalable account management systems.
Maintenance Director at innovative hospitality facilities platform
Help us fix the broken world of restaurant facilities management. We are looking for a Maintenance Director to join our well-funded NYC startup and build the systems that turn reactive repairs into proactive prevention. You will own the member relationship from the initial walkdown to the digital record of the building, ensuring every promise in our membership is kept. This is a high-impact, early-stage role where you will define the architecture for a rapidly scaling operations team while working a unique four-day week in the field.
What's the next step?
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Location
New York, United States
Compensation
Not Disclosed
Company
Confidential company
Role overview
About the company
Innovative hospitality facilities platform
What you will do
- Conduct weekly property walkdowns to create comprehensive digital records of every equipment item and facility condition.
- Own the preventive maintenance and compliance calendars, ensuring 98% of scheduled services are delivered on time.
- Build the account architecture, including walkdown procedures and communication cadences, to ensure 95%+ proactive member touchpoints.
Who this is a fit for
- Extensive experience in hospitality or facilities management with a proven track record of client retention.
- Deep technical knowledge of commercial kitchens, including HVAC, plumbing, grease traps, and FDNY compliance.
- Systems-oriented thinker who leverages digital tools and automation to make complex operations feel effortless.
Why this role is remarkable
- Revolutionary membership model replacing high-friction hourly vendor relationships with one trusted partner.
- Well-funded early-stage startup backed by experienced operators solving a massive, underserved hospitality pain point.
- Rare opportunity to design the foundational account architecture and grow a multi-city maintenance team.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Confidential company wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.