As Director of Client Partnerships, you will own the commercial and operational success of StrataBlue’s partners post-sale. You’ll manage onboarding, renewals, and account expansion while acting as the primary strategic advisor for multi-location operators. This role demands sharp commercial instincts to protect margins while ensuring clients achieve transformative results through AI.
Director of Client Partnerships at StrataBlue
StrataBlue is seeking a Director of Client Partnerships to bridge the gap between cutting-edge AI and the heartbeat of home services. You'll own relationships with multi-location operators, turning AI into EBITDA using their proven BRAVE methodology. If you have 3-7 years of account management experience and want to lead high-stakes commercial growth at a fast-scaling AI ops firm, this remote role is your chance to operate like an owner.
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Location
Remote
Compensation
$70k to $90k
Company
StrataBlue
Role overview
Technology and Consulting
StrataBlue is an AI systems and consulting firm that helps service operators become AI-native. We work with growth-driven businesses across home services, outdoor services, and multi-location medical practices to turn AI from a buzzword into real, measurable outcomes. We don’t hand off decks and disappear. We diagnose, build, and operate alongside our clients using our BRAVE methodology. Voice agents. Automation. Sales coaching. CRM intelligence. Training baked in. Results you can see on the P&L
What you will do
- Own the end-to-end client relationship after the sale, managing everything from initial onboarding and ongoing communication to renewals and expansions.
- Develop and execute documented success plans for each active client, ensuring all milestones align with the BRAVE roadmap and business goals.
- Identify and secure account expansion opportunities, managing commercial scope and pricing conversations to maintain healthy margins while delivering exceptional value.
Who this is a fit for
- Has 3 to 7 years of experience in client success or account management, preferably with experience handling owner-operator clients in the services or tech sectors.
- Possesses strong commercial instincts, capable of holding the line on project scope and conducting difficult pricing conversations while maintaining high levels of respect.
- Communicates with human clarity and proactive intent, translating complex AI concepts into business outcomes for operators who value direct, non-technical partnership.
Why this role is remarkable
- Lead the AI transformation for essential “blue-collar” industries, turning cutting-edge technology into tangible EBITDA for businesses like HVAC and home services.
- Work directly with the CEO in a high-growth environment where you act as a true owner, bypassing corporate layers to solve problems instantly.
- Join a fast-moving team with a proven methodology (BRAVE) that has already demonstrated success in making traditional service businesses AI-native.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
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What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and StrataBlue wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.